Subscription service FAQ

How does your subscription service work?

Sign up for our subscription service, and we’ll be available to help you (during work hours). The first 3 hours of our time every month is included!

How much will it cost me?

£200/month will mean you have an expert consultant on call. If you use more than 3 hours of their time in a month, it will cost £75/hour—but we will agree this with you before we do any extra work. There will be no surprises…

If you don’t use 3 hours in any given month, you can roll the unused time over to the next month, up to a maximum of 12 hours. Alternatively, we can advise you on what would be the best way for us to use that time to your advantage. Either way, we will put the time to good use.

Is that good value for money?

We think so. The average salary for a cyber security manager in the UK is £68,500 (salaries are £53K-£77K), and that’s not counting the additional employment costs. If you don’t need an expert full-time, it makes sense to have one that you can call on when you need to.

What services can you provide?

Have a look at our cyber security services page to start with. If you need something we’ve not listed yet, just ask—we may be able to help.

Can you help me get Cyber Essentials (or Cyber Essentials +) certified?

We can. Please see our page about helping your business earn cyber security certifications.

How about ISO27001?

Yes, that too … Find out more about ISO27001 certification.

I’ve got a problem right now – who can I call?

Contact us and we’ll get back to you as soon as we can—within working hours. Even cyber security experts need to sleep sometimes, but we’ll do our best to help you as quickly as possible.

I’ve had an email (or a text message) – is it a scam?

It could be! We’d need to look at it to be sure (so contact us). For more information on how to detect scams, have a look at the National Cyber Security Centre’s advice and guidance pages.

Do I really need to register with the ICO?

Probably. Have they sent you a letter about registration? There are some exemptions, which you can find out more about on the Information Commissioner’s Office website. But beware of scam letters/emails pretending to be from the ICO… it’s always better to go direct to rather than clicking a link in an email.

Do I really need a Data Protection Officer?

The ICO website has a self-assessment form to help you work this out—or contact us for a discussion. If you do need a DPO, we offer a virtual DPO service that will help.

How do I fill out a supplier security assessment?

It depends—they can vary a lot (and might be called something different, perhaps a ‘third-party assessment, or a vendor assessment). We can definitely help with this, so give us a call.

Am I really at risk? I run a tiny company…

Unfortunately, your business could be at risk, however big or small it is. There are thousands of cyber-attacks on small businesses every day—and the number of attacks is going up. An attack can be very damaging to the company, often forcing them to go out of business. Luckily, you can reduce (though not eliminate) the risk of it happening to your business—and we can help.